Service Request Ticket - # 56173

Service Request Information

CONTACT Name Peralta Cortez, Rosario   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 24, 2015 04:52 PM
Department Writing Center Phone 88640
Location Email cortezm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20131021[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25MR20PF8J7 Location PDR

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.9 (Mavericks) Software MS Office 2011 Std for MAC from P0094155

Wired NIC 68:5B:35:CD:D4:CC


Wireless NIC 88:63:DF:8C:12:19


Bluetooth NIC 88:63:DF:8C:12:1A

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Mar 12, 2015 10:34 AM 
Status changed from (6) Ready to Deliver to (5) Completed
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Megan Thibeault Mar 12, 2015 10:34 AM 
delivered
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Megan Thibeault Mar 11, 2015 09:21 AM 
Status changed from (1) Pending to (6) Ready to Deliver
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Megan Thibeault Mar 11, 2015 09:21 AM 
today at 11am
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Megan Thibeault Mar 11, 2015 09:11 AM 
Ready for delivery
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Vikas Sharma Feb 25, 2015 09:18 AM 
Task reassigned to Megan Eichler.
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Sarah Pettigrew Feb 24, 2015 04:52 PM 
NEW EQUIP SETUP: (GFA) An iMac needs to be setup and delivered to 
the Front Desk station in the Writing Center in APSC 301. The 
contact is Rosario Peralta and her extension is 88640. The WOU # of 
the new computer is 20131021[Edit Inv] and the WOU # of the old computer 
is 20091462[Edit Inv]. The iMac is on the counter in ITC 008.
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