Service Request Ticket - # 56179

Service Request Information

CONTACT Name Granger Ross, Crystal   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 25, 2015 01:19 PM
Department Student Health & Counseling Center Phone 88058
Location Email rossc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130699[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 4622/DT Laser Printer
Serial No. D6X450465 Location PDR

Model 4622/DT Hostname hc-advil.wou.edu
Notes 1200dpi x 1200dpi (B&W), 1200sheet(s) Capacity / Legal (8.5 in x 14 in), USB Type B, RJ-45 / 256MB Installed RAM / 768MB Maximum RAM / 1 Year Warranty IP:140.211.64.67 Ink/Toner Refill

Wired NIC 00:00:AA:D9:6C:58

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Babatunde Idahor Feb 25, 2015 02:02 PM 
Status changed from (1) Pending to (5) Completed
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Babatunde Idahor Feb 25, 2015 02:02 PM 
Changed settings from Letter to plain.Printer is 
fine now.
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Babatunde Idahor Feb 25, 2015 01:33 PM 
Task reassigned to Babatunde Idahor.
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Megan Thibeault Feb 25, 2015 01:32 PM 
Task reassigned to UCS Tech.
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Alyssa Little Feb 25, 2015 01:19 PM 
Student Health and Counseling center front printer
is giving them an error message that says the
trays are unbalanced and that there is a paper
mismatch in tray 2
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