Service Request Ticket - # 56209

Service Request Information

CONTACT Name Chadd, Rebecca   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 02, 2015 12:28 PM
Department Bookstore Phone 88360
Location Email chaddr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20091119[Edit Inv] (opens in a new window) Bldg/Room WUC
Service Tag Description Dell Professional P2210 22in HAS Wide Monitor
Serial No. CN0U828K74445041B75S Location Bookstore
TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Mar 02, 2015 04:11 PM 
Status changed from (1) Pending to (5) Completed
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John Rushing Mar 02, 2015 04:11 PM 
It was TS17.wou.edu that was not going passed the 
login screen.  Dave D. rebooted the terminal 
server and it is now working.  I called the user 
and she is back up and running.
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John Rushing Mar 02, 2015 03:46 PM 
Task reassigned to John Rushing.
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Alyssa Little Mar 02, 2015 12:28 PM 
She's trying to access the terminal server
(ts.wou.edu) but is just getting a blank blue screen. 

She'll be in the bookstore from 1-5 for someone to
come check it out
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