Service Request Ticket - # 56229

Service Request Information

CONTACT Name Udell, Tom   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 03, 2015 11:13 AM
Department The Research Institute Phone 88785
Location Email udellt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20130594[Edit Inv] (opens in a new window) Bldg/Room TODD 237
Service Tag Description Dell UltraSharp 23 Monitor #U2312HM
Serial No. CN02GFKN744453CVAECL Location Tom Udell
TECHS Submitted by Ryan Ripp Contact rripp13@wou.edu 88925
Primary Technician Contact lwidmer11@wou.edu 88925

Tracking

Entered by Date Memo
Lexie Widmer
Email

Public
Entered by Date Memo
Lexie Widmer Mar 03, 2015 03:30 PM 
Status changed from (1) Pending to (5) Completed
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Lexie Widmer Mar 03, 2015 03:30 PM 
Installed driver/software for Logitech 9000 webcam.

Showed him how to select the webcam for the online
program he was using.
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Lexie Widmer Mar 03, 2015 02:51 PM 
Task reassigned to Lexie Widmer.
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Zach Myers Mar 03, 2015 01:13 PM 
Task reassigned to UCS Tech.
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Zach Myers Mar 03, 2015 01:12 PM 
Left VM
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Megan Thibeault Mar 03, 2015 11:44 AM 
Task reassigned to Zach Myers.
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Megan Thibeault Mar 03, 2015 11:44 AM 
Please contact Tom and take care of this for him.
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Ryan Ripp Mar 03, 2015 11:13 AM 
Tom called in saying that he recently had his 
computer re-imaged, and is now unable to use the 
Logitec Camera Attachment properly. His callback 
number is 88785.
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