Service Request Ticket - # 56244

Service Request Information

CONTACT Name McBurnett, Diane   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 04, 2015 09:03 AM
Department Student Health & Counseling Center Phone 88313
Location Email mcburnd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140297[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag GH8PM22 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. GH8PM22 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 from P0095365

Wired NIC 34:17:EB:D4:99:8D

TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact vsharma08@wou.edu 88925

Tracking

Entered by Date Memo
Vikas Sharma
Email

Public
Entered by Date Memo
Vikas Sharma Mar 04, 2015 11:33 AM 
Status changed from (1) Pending to (5) Completed
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Vikas Sharma Mar 04, 2015 11:33 AM 
Someone forget to put the cable in so i have to get her new cable. 
Updated the drivers and everything worked good.
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Vikas Sharma Mar 04, 2015 09:37 AM 
Task reassigned to Vikas Sharma.
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Kevin Thibeault Mar 04, 2015 09:03 AM 
This computer has had trouble connecting to the
scanner for a little while and it now can't
connect at all to the scanner. She would like
someone to come down and take a look at it
whenever possible.

**
Wou# for the scanner is #20120572[Edit Inv]
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