Service Request Ticket - # 56260

Service Request Information

CONTACT Name Aldrich, Patrick   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 05, 2015 02:16 PM
Department The Research Institute Phone 89202
Location Email aldrichp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100178[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 49BDNM1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIN 7 Pro ,Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 license from P0076561 installed as Office Pro Plus 2007

Wired NIC B8:AC:6F:8C:01:EA

TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact lwidmer11@wou.edu 88925

Tracking

Entered by Date Memo
Lexie Widmer
Email

Public
Entered by Date Memo
Lexie Widmer Mar 05, 2015 03:01 PM 
Status changed from (1) Pending to (5) Completed
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Lexie Widmer Mar 05, 2015 03:01 PM 
Drive letter H: conflict.  Changed the media to
another letter and ran gpupdate.  Maps properly now.
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Megan Thibeault Mar 05, 2015 02:52 PM 
Task reassigned to Lexie Widmer.
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Kevin Thibeault Mar 05, 2015 02:16 PM 
****This is an email****
A student worker here at TR recently moved to a
new computer, however when she logs in on the
computer, her H drive is not mapped, and she is
unable to get to her documents.
login: mmckechnie13
Computer# 20100178[Edit Inv]
Thanks,
Pat
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