Service Request Ticket - # 56318

Service Request Information

CONTACT Name Ayer, Lyn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 13, 2015 10:42 AM
Department Phone 88328
Location Email ayerl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20070450[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag Description Dell 19in Flat Panel Monitor #1908FP
Serial No. CN0FP182716187AGRHSN Location Back Wall
TECHS Submitted by Ryan Ripp Contact rripp13@wou.edu 88925
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Babatunde Idahor Mar 13, 2015 02:50 PM 
Status changed from (1) Pending to (5) Completed
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Babatunde Idahor Mar 13, 2015 02:50 PM 
Speakers are fine now.Her computer needed some 
updates on the web browsers and windows update.
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Babatunde Idahor Mar 13, 2015 12:13 PM 
Task reassigned to Babatunde Idahor.
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Ryan Ripp Mar 13, 2015 10:42 AM 
Lyn is having several issues this morning. 1) 
Her secondary monitor is intermittently not 
allowing her to transfer on-screen items. 2) 
Her speaker is not working at all. 3) She is 
unable to print to the main office printer. It 
is registering fine on the computer in her 
office, but there is a connection issue. 
Additionally, the printer has no WOU# for some 
reason. Her callback number is 88328, and she 
would prefer to have someone come take a look 
at these things for her before 1:00PM today.
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