Task reassigned to Zach Myers.

Task reassigned to UCS Tech.

Task reassigned to Tricia Flaherty.

I went and checked his memory so seems like it he is need at 
least 16gb ram in order to work on his projects. He had opened 
the illustrator, design maker, 10tabs on firefox, 10 tabs on 
chrome, excel and word. He will talk to his department and they 
will contact trisha to get more memory on his computer. 

****This is an email****

Thanks for checking on this. After all the looking
into things, re-installs, reformatting and updates
the issue seems to be most related to system
resources. I usually have multiple browsers, with
multiple tabs open, running along side multiple
high-profile programs open at the same time (adobe
photoshop, illustrator, indesign); if the freezes
are due to a lack of system resources, is there a
way to increase the amount of ram my computer has?
or something of that nature?

I appreciate all the help the techs at UCS have
given me, my experience with them has been great.
I just wish that my computer could keep up! :)

I'm around today until 3pm, if someone was to come
by and check things, before then is good.

Thanks!
Eric

or this link has info too
https://forums.adobe.com/message/4687911#4687911

This computer has many Adobe and other issues

Eric called in letting us know that his Adobe 
Illustrator is consistently freezing up. He has 
had the computer itself re-imaged, as well as 
the program re-installed several days ago. He 
would like it looked at anytime after 12:00PM 
on Monday (the 16th). His callback number is 
89214. This was assigned to Tricia at first 
because my red book up here says "anything 
software related" under her name. If this is 
not the case and needs to be re-assigned please 
let me know.