Service Request Ticket - # 56337

Service Request Information

CONTACT Name Brownell, Penelope   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 16, 2015 12:27 PM
Department Humanities Division Phone 88288
Location Email brownelp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110948[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 25775V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC 18:03:73:23:28:29

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact lwidmer11@wou.edu 88925

Tracking

Entered by Date Memo
Lexie Widmer
Email

Public
Entered by Date Memo
Lexie Widmer Mar 16, 2015 01:18 PM 
Status changed from (1) Pending to (5) Completed
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Lexie Widmer Mar 16, 2015 01:18 PM 
She was using the menu in IE to "save as", giving
her only html type formats.  I showed her the
download and save menu to properly obtain those
documents.  Good to go.
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Lexie Widmer Mar 16, 2015 12:48 PM 
Task reassigned to Lexie Widmer.
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Alyssa Little Mar 16, 2015 12:27 PM 
Last week she opened a .mht file from one of her
students and now every file that she's opening is
opening and a .mht and she can't print them.

She'll be available for the rest of the day in HSS 238
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