Service Request Ticket - # 56342

Service Request Information

CONTACT Name Casares, Louann   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 16, 2015 05:42 PM
Department Disability Access Services Phone 89241
Location Email casaresl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
A/V equipment Edit WOU # 20120843[Edit Inv] (opens in a new window) Bldg/Room APSC 230
Service Tag Description Samsung 60-inch LED Smart TV #UN60ES6100
Serial No. Z4ZY3CDC400227 Location Recording Studio
TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public
Entered by Date Memo
Ruby Tidwell Mar 17, 2015 08:42 AM 
Status changed from (1) Pending to (5) Completed
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Ruby Tidwell Mar 17, 2015 08:42 AM 
Software installed and licensed
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Ruby Tidwell Mar 17, 2015 08:08 AM 
Task reassigned to Ruby Tidwell.
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Tricia Flaherty Mar 16, 2015 06:31 PM 
Station Descriptions:
Front Desk W#20130843[Edit Inv]
back computer W#20130844[Edit Inv]
Side computer W#20120887[Edit Inv]
Interpreter area W#20091297[Edit Inv]
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Tricia Flaherty Mar 16, 2015 05:42 PM 
INSTALL Abbyy Fine Reader Pro v12 on W#20120887[Edit Inv],
W#20130844[Edit Inv] & W#20091297[Edit Inv] 
T:\ABBYY Software\ABBYY Fine Reader\ABBYY
FineReader Pro v12

Install Camtasia Studio v8.5.0 for WIN on
W#20130843[Edit Inv] & W#20091297[Edit Inv]
T:\camtasia\Studio8WIN

Install TextAloud v3.0.79 for WIN on W#20130843[Edit Inv]
T:\TextAloud MP3\TextAloud3.0
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