Service Request Ticket - # 56346

Service Request Information

CONTACT Name Ganson, Nancy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 17, 2015 11:01 AM
Department The Research Institute Phone 88808
Location Email gansonn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101296[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 990 SFF Core i5-2400, 3.1GHz,6M,TV-x
Serial No. 29Z0JQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0080720 installed as Office Pro Plus 2007

Wired NIC 78:2B:CB:A1:39:8E

TECHS Submitted by Ryan Ripp Contact rripp13@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public
Entered by Date Memo
Ruby Tidwell Mar 17, 2015 12:08 PM 
Status changed from (1) Pending to (5) Completed
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Ruby Tidwell Mar 17, 2015 12:08 PM 
Set up
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Ruby Tidwell Mar 17, 2015 11:18 AM 
Task reassigned to Ruby Tidwell.
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Ryan Ripp Mar 17, 2015 11:01 AM 
Nancy has just moved one of the computers around 
in the room it is located, and now just needs it 
put back together properly. Her callback number is 
88394.
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