Service Request Ticket - # 56354

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 18, 2015 11:20 AM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20090916[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6410 2.66GHz, 1066MHz 4M L2 Cache
Serial No. 6GS50M1 Location PDR

CPU Intel Core i7-620M(2.66GHz, 1066MHz, 4ML2)


OS Windows XP Pro Software MS Office Pro Plus 2007 license from P0074772

Wired NIC 00:26:B9:C7:CD:F3


Wireless NIC 00:23:14:69:E6:78


Bluetooth NIC F0:7B:CB:A6:CF:89

TECHS Submitted by Vikas Sharma Contact vsharma08@wou.edu 88925
Primary Technician Contact vsharma08@wou.edu 88925

Tracking

Entered by Date Memo
Vikas Sharma
Email

Public
Entered by Date Memo
Vikas Sharma Mar 23, 2015 11:05 AM 
Status changed from (1) Pending to (5) Completed
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Vikas Sharma Mar 23, 2015 11:05 AM 
Reimaged. Everything is done and she has the laptop. She logged in 
and everything worked good.
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