Service Request Ticket - # 56359

Service Request Information

CONTACT Name Brown, Dawn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 18, 2015 03:20 PM
Department Business Services Phone 88171
Location Email brownd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20140327[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag D672K12 Description Dell Latitude E6440 Intel i7-4610M (3.0GHz, 4M)
Serial No. D672K12 Location PDR 2023 Giveaway

CPU Intel Core i7-4610M(3.0 GHz, 4M) 4th GEN


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from P0095622; Adobe Acrobat DC (Pro)subscription from XXXX2015004716 serialized desktop OCT2015
TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Mar 20, 2015 09:03 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Mar 20, 2015 09:03 AM 
Delivered laptop this morning to Dawn. Let her
know that the new employee will need to call us to
get admin rights. New employee hasn't started yet.
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Babatunde Idahor Mar 18, 2015 04:30 PM 
Task reassigned to Megan Eichler.
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Alyssa Little Mar 18, 2015 03:20 PM 
Has a computer that will be going to a new
employee on Monday and it needs to have the old
employees profile deleted off of it.

*She asked for it to be reimaged but it sounds
like deleting the profile is all the really needs
to be done to prep it for the new person

The computer is in Todd Hall 209 and she said if
you wanted to meet her in her office she'd show
you where it is.
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