Service Request Ticket - # 56364

Service Request Information

CONTACT Name Smith, Marsha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 19, 2015 07:56 AM
Department Facilities Services Phone 88079
Location Email smithma@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20090890[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 3600DN Monochrome Laser Printer
Serial No. MHB870710 Location PDR

Model 3600/DN Hostname pig-pen.wou.edu
Notes 40ppm, PS3, 128MB Memory Network Print, Duplex 110V, PRINT MAINT: Xerox 3600 Fuser, 110V V2015005079 FEB2016 SR59273; Xerox 3600 Transfer Roller, Xerox 3600 Pick Roller Tray, Xerox 3653MFP Separation Pad V2015005091 FEB2016 SR59273 IP:140.211.117.23 Ink/Toner Refill

Wired NIC 00:00:AA:BD:BC:A1

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact mrakestraw13@wou.edu 88925

Tracking

Entered by Date Memo
Miles Rakestraw
Email

Public
Entered by Date Memo
Miles Rakestraw Mar 19, 2015 10:40 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Miles Rakestraw Mar 19, 2015 10:40 AM 
Styrofoam was stuck in the fuser of the printer. 
Removed foam printer prints fine.
 Add Attachment
Miles Rakestraw Mar 19, 2015 10:15 AM 
Task reassigned to Miles Rakestraw.
 Add Attachment
Katie Halvorson Mar 19, 2015 07:56 AM 
Marsha called to say that her printer keeps
jamming and she would like someone to come look at it.
 Add Attachment