Service Request Ticket - # 56368

Service Request Information

CONTACT Name Brownell, Cori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 19, 2015 01:13 PM
Department The Research Institute Phone 88815
Location Email brownec@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130035[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. F56V7Y1 Location PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0091252 downgraded to Office Pro Plus 2010; Adobe Acrobat DC (Pro)subscription XXXX201700006551 serialized desktop APR2018 SR#67221;

Wired NIC B8:CA:3A:A2:E3:8C

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact lwidmer11@wou.edu 88925

Tracking

Entered by Date Memo
Lexie Widmer
Email

Public
Entered by Date Memo
Lexie Widmer Mar 20, 2015 08:40 AM 
Status changed from (1) Pending to (5) Completed
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Lexie Widmer Mar 20, 2015 08:40 AM 
Mute button was on.  Also fully seated the cord
connection.
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Lexie Widmer Mar 20, 2015 08:24 AM 
Task reassigned to Lexie Widmer.
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Alyssa Little Mar 19, 2015 01:13 PM 
She is having issues with her sound cutting in and
out, she said that sometimes the sound works fine
and sometimes it wont work at all.

She's available today until 2:30 and tomorrow 8-10
and12-12:30
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