Service Request Ticket

Service Request Information

CONTACT	Name	Smith, Jennie	Date	Mar 20, 2015 09:33 AM
	Department	The Research Institute	Phone	88566
	Location		Email	smithjs@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20111120 (opens in a new window)	Bldg/Room	ITC 008
	Service Tag	5K655V1	Description	OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
	Serial No.	5K655V1	Location	008(Underneath the standup desk)
	CPU	Intel Core i5-2500(3.3GHz,6M,TV-x)
	OS	Windows 7 Pro, 64 bit	Software	MS Office Pro Plus 2010 from P0085572
	Wired NIC	18:03:73:23:82:AE

TECHS	Submitted by	Katie Halvorson	Contact	khalvorson08@wou.edu	88925
	Primary Technician		Contact	lwidmer11@wou.edu	88925

Entered by	Date	Memo
Lexie Widmer			Email Public
Entered by	Date	Memo
Lexie Widmer	Mar 20, 2015 11:00 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Lexie Widmer	Mar 20, 2015 10:59 AM	**This is an outgoing email** Hi Jennie, We have setup your computer in Todd Hall 105. If anything is not to your satisfaction or you encounter any problems, feel free to contact us at 838-8925. Take care, Lexie University Computing Services UCS Tech (CC: Dawn Brown).	Add Attachment
Lexie Widmer	Mar 20, 2015 10:14 AM	Task reassigned to Lexie Widmer.	Add Attachment
Katie Halvorson	Mar 20, 2015 09:33 AM	**This is an email** Hello, Please set up a computer for Jennie Smith in TH105. The computer is setting on a desk in that office. The computer is #20111120 and the monitor is #20101315. This computer was recently re-imaged by Tunde. Please bring a port tester! Thank you, Dawn Brown	Add Attachment