Service Request Ticket - # 56399

Service Request Information

CONTACT Name Tish, Twi   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 25, 2015 08:33 AM
Department Registrar’s Office Phone 88185
Location Email tisht@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20110218[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL024549 Location PDR

Model 8870/DN Hostname admin-hallway.wou.edu
Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord IP: 140.211.116.68 Metered Code: 8710 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 00:00:AA:F5:05:FF

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact lwidmer11@wou.edu 88925

Tracking

Entered by Date Memo
Lexie Widmer
Email

Public
Entered by Date Memo
Lexie Widmer Mar 25, 2015 09:15 AM 
Status changed from (1) Pending to (5) Completed
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Lexie Widmer Mar 25, 2015 09:15 AM 
Turned printer on and off.  Updated printer info
posted on the wall.  Gave an update to Twi.
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Lexie Widmer Mar 25, 2015 08:47 AM 
Task reassigned to Lexie Widmer.
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Katie Halvorson Mar 25, 2015 08:33 AM 
****This is an email****
The Admin Hallway Printer 20110218[Edit Inv] no longer seems
to work.  It doesn't respond when you push any
buttons and a couple students complained that it
doesn't print when they print to it.

Thanks!
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