Service Request Ticket - # 56410

Service Request Information

CONTACT Name Howell, Leta   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 26, 2015 12:25 PM
Department Business Services/Printshop Phone 88440
Location Email howelll@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140488[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 8KKCB42 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298; TRANSFERRED from W#20101378 dobe Acrobat Pro 10 WIN license from P0083034, Adobe Design Standard CS6 WIN from P0085592; CANCELED MAY2020 REMOVE ----Adobe CC 20** SERIALIZED DESKTOP order11038 SR70970----

Wired NIC 98:90:96:BF:14:E2

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Apr 03, 2015 04:28 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Apr 03, 2015 04:28 PM 
completed
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Megan Thibeault Mar 30, 2015 08:42 AM 
Task reassigned to Megan Eichler.
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Ruby Tidwell Mar 27, 2015 02:05 PM 
Task reassigned to UCS Tech.
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Ruby Tidwell Mar 27, 2015 01:47 PM 
Still needs special software
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Ruby Tidwell Mar 27, 2015 08:39 AM 
Task reassigned to Ruby Tidwell.
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Shandelle Plasker Mar 26, 2015 12:25 PM 
NEW EQUIP SETUP: Dell OptiPlex 9020 and Dell UltraSharp 24 
Monitor to be setup and delivered to: ITC 112

Computer WOU#20140488/Monitor WOU#20140490[Edit Inv]

New equipment is located on the counter in ITC008

        ***John and Megan have additional Software list****
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