Service Request Ticket - # 56412

Service Request Information

CONTACT Name Anonson, Hannah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 26, 2015 02:00 PM
Department The Research Institute Phone 88574
Location Email anonsonh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20140494[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag Description Apple MacBook Pro 13-inch #Z0MT
Serial No. SC1MPD337DV30 Location PDR Pile - Hard Drive Removed

CPU Intel Core i7(2.9GHz dual-core, 4MB L3 cache)


OS MAC OS X 10.10 (Yosemite) Software MS Office 2011 Std for MAC from XXXX2014004298,

Wired NIC D0:A6:37:E7:A4:84


Wireless NIC AC:87:A3:37:10:CA


Bluetooth NIC D0:A6:37:E7:A4:85

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Apr 06, 2015 09:03 AM 
Status changed from (6) Ready to Deliver to (5) Completed
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Megan Thibeault Apr 06, 2015 09:03 AM 
setup
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Megan Thibeault Apr 03, 2015 04:29 PM 
Something came up for Hannah, this is now
happening Monday at 8:15
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Megan Thibeault Apr 03, 2015 08:47 AM 
Status changed from (7) Waiting for Contact to (6) Ready to Deliver
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Megan Thibeault Apr 03, 2015 08:47 AM 
This setup is happening today at 3:45pm
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Megan Thibeault Apr 02, 2015 05:22 PM 
Status changed from (1) Pending to (7) Waiting for Contact
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Megan Thibeault Apr 02, 2015 05:22 PM 
****This is an email****
Hannah,

I have your new laptop and monitor setup all ready
for you. Let me know if you have any free time
tomorrow after 1pm. If tomorrow doesn't work well
for you let me know what works best for you next week.

Thanks,
Megan
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Megan Thibeault Apr 01, 2015 05:04 PM 
Task reassigned to Megan Eichler.
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Shandelle Plasker Mar 26, 2015 02:34 PM 
There is also a Dell UltraSharp 23 Multimedia Monitor that goes with 
this setup. This needs to be setup and delivered with the MacBook 
Pro.

Monitor WOU#20140495[Edit Inv]

Located with MacBook Pro in ITC008
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Shandelle Plasker Mar 26, 2015 02:00 PM 
NEW EQUIP SETUP: A Apple MacBook Pro 13in Laptop needs to be 
setup and delivered to: Todd 211

Computer WOU# 20140494[Edit Inv]

New equipment is located on the counter in ITC008.

         *****Secondary Contact: Dawn Brown-8-8486****
 
 ** Has a loner computer that needs to be picked up and returned-
See SR#56265**
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