Service Request Ticket

Service Request Information

CONTACT	Name	Myers, Jeffrey	Date	Mar 30, 2015 09:22 AM
	Department	Natural Science Division	Phone	88365
	Location		Email	myersj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20110868 (opens in a new window)	Bldg/Room	ITC 007
	Service Tag	2C6Z4V1	Description	OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
	Serial No.	2C6Z4V1	Location	Going to PDR
	CPU	Intel Core i5-2500(3.3GHz,6M,TV-x)
	OS	Windows 7 Pro, 64 bit	Software	MS Office Pro Plus 2010 from P0085446, Adobe CS6 Design/Web Prem WIN from P0089412, Adobe Creative Cloud named user license MAY2015
	Wired NIC	18:03:73:26:1B:7B

TECHS	Submitted by	Vikas Sharma	Contact	vsharma08@wou.edu	88925
	Primary Technician		Contact	vsharma08@wou.edu	88925

Entered by	Date	Memo
Vikas Sharma			Email Public
Entered by	Date	Memo
Vikas Sharma	Jun 30, 2015 12:30 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Vikas Sharma	Jun 30, 2015 12:30 PM	He has an another ticket so i am closing this.	Add Attachment
Vikas Sharma	Apr 15, 2015 10:12 AM	Priority changed from (2) High Priority to (5) Low Priority.	Add Attachment
Vikas Sharma	Apr 15, 2015 10:12 AM	Went there and he is not ready for reimage so Michael said we should wait till end of the term and set up an appointment for reimage.	Add Attachment
Vikas Sharma	Apr 15, 2015 08:08 AM	He was not in his office on monday. I will be going today to double check.	Add Attachment
Megan Thibeault	Apr 14, 2015 08:43 AM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Megan Thibeault	Apr 10, 2015 03:34 PM	UPDATE?!?!	Add Attachment