Service Request Ticket - # 56440

Service Request Information

CONTACT Name Riester, Rose Ann   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 31, 2015 03:32 PM
Department Registrar’s Office Phone 88184
Location Email riester@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Monitor Edit WOU # 20130941[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Ultrasharp 23-inch Multimedia Monitor #UZ2315H
Serial No. CN0PCR5K7287243RAN9S Location PDR 2023 Giveaway

TECHS Submitted by Ryan Ripp Contact rripp13@wou.edu 88925
Primary Technician Contact soukupm@wou.edu 88568

Tracking

Entered by Date Memo
Mike Soukup
Email

Public

Entered by Date Memo
Mike Soukup Apr 14, 2015 01:54 PM
Status changed from (1) Pending to (5) Completed
Add Attachment
Mike Soukup Apr 14, 2015 01:54 PM
I met with Rose Ann and cleared out her browser 
and java cache. So far Banner hasn't froze up yet.
Add Attachment
Ryan Ripp Mar 31, 2015 03:32 PM
The screen is freezing whenever she is attempting 
to input any information into Banner. She's just 
annoyed by it, and would like it fixed as soon as 
possible. Her callback number is 88184.
Add Attachment