Service Request Ticket

Service Request Information

CONTACT	Name	Hansen, Jennifer	Date	Apr 01, 2015 09:10 AM
	Department	Service Learning & Career Development	Phone	88652
	Location		Email	hansenj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Monitor	Edit WOU #	20110193 (opens in a new window)	Bldg/Room	ACK Lobby
	Service Tag		Description	Dell Professional P2210 22inch WFP Mon w/soundbar
	Serial No.	CN06H6FX7444516AA06L	Location	Olivia Pantoja

TECHS	Submitted by	Katie Halvorson	Contact	khalvorson08@wou.edu	88925
	Primary Technician		Contact	vsharma08@wou.edu	88925

Entered by	Date	Memo
Vikas Sharma			Email Public
Entered by	Date	Memo
Vikas Sharma	Apr 01, 2015 09:41 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Vikas Sharma	Apr 01, 2015 09:41 AM	Task reassigned to Vikas Sharma.	Add Attachment
Vikas Sharma	Apr 01, 2015 09:41 AM	Status changed from (5) Completed to (1) Pending	Add Attachment
Vikas Sharma	Apr 01, 2015 09:41 AM	went there and start her computer in safe mode and also update her flash player and reader.	Add Attachment
Shandelle Plasker	Apr 01, 2015 09:23 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shandelle Plasker	Apr 01, 2015 09:23 AM	Task reassigned to Shandelle Pepper.	Add Attachment
Shandelle Plasker	Apr 01, 2015 09:19 AM	Task reassigned to UCS Tech.	Add Attachment
Vikas Sharma	Apr 01, 2015 09:19 AM	Task reassigned to Vikas Sharma.	Add Attachment
Shandelle Plasker	Apr 01, 2015 09:19 AM	The computer stopped doing this and seems to be working good. She does not need anyone to come down.	Add Attachment
Katie Halvorson	Apr 01, 2015 09:10 AM	Computer was freezing and so she restarted the computer and when she turned it back on, she gets an error about one of the disks needing to be checked for consistency. It is running a check now but she wants someone to come take a look at the computer. It is in WUC119-back corner office. The front desk there can show you which computer.	Add Attachment