Service Request Ticket - # 56452

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 01, 2015 01:48 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130192[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 28DN8Y1 Location PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0091562

Wired NIC B8:CA:3A:8A:DD:90

TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact lwidmer11@wou.edu 88925

Tracking

Entered by Date Memo
Lexie Widmer
Email

Public
Entered by Date Memo
Lexie Widmer Apr 02, 2015 02:00 PM 
Status changed from (1) Pending to (5) Completed
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Lexie Widmer Apr 02, 2015 02:00 PM 
Computer was updated, the network adapter was
checked, and installed in ITC 006.  I also
installed labscribe3/updated.
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Lexie Widmer Apr 01, 2015 02:34 PM 
Restarted computer, network is working.  Running
updates now.
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Lexie Widmer Apr 01, 2015 01:48 PM 
Was given this computer by Nick.  This computer is
having issues connecting to the Internet, might be
a network card issue.
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