Service Request Ticket - # 56463

Service Request Information

CONTACT Name Dandeneau, Raymond   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 02, 2015 10:52 AM
Department Natural Science/ Chemistry Phone 89483
Location Email dandener@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20121254[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 18HQHX1 Location PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0090649 downgraded to Office Pro Plus 2010,

Wired NIC B8:CA:3A:8E:44:49

TECHS Submitted by Emily Watson Contact ewatson13@wou.edu 88925
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Babatunde Idahor Apr 02, 2015 11:37 AM 
Status changed from (1) Pending to (5) Completed
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Babatunde Idahor Apr 02, 2015 11:37 AM 
Keyboard is fine now.
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Megan Thibeault Apr 02, 2015 11:05 AM 
Task reassigned to Babatunde Idahor.
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Megan Thibeault Apr 02, 2015 11:05 AM 
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Emily Watson Apr 02, 2015 10:52 AM 
The space bar on the computer gets stuck and 
the the computer displays notifications from 
Norton antivirus that the computer has a virus. 
Raymond will be in his office until noon and  
he is usually there in the mornings.
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