Service Request Ticket - # 56464

Service Request Information

CONTACT Name Price, Sharon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 02, 2015 10:59 AM
Department Student Enrichment Program Phone 89355
Location Email pricesl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110881[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2G455V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446 TRANSFERRED from W#20080031[Adobe Acrobat Pro 10 WIN from P0084592]

Wired NIC 18:03:73:26:0F:80

TECHS Submitted by Ryan Ripp Contact rripp13@wou.edu 88925
Primary Technician Contact diemerd@wou.edu 88798

Tracking

Entered by Date Memo
Dave Diemer
Email

Public
Entered by Date Memo
Dave Diemer Apr 06, 2015 06:56 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Dave Diemer Apr 02, 2015 01:29 PM 
Sent Sharon email with instructions as to
whitelisting email within our domain.
 Add Attachment
Ryan Ripp Apr 02, 2015 10:59 AM 
I have sent an email requesting additional 
information, her callback number is 88465.
 Add Attachment
Ryan Ripp Apr 02, 2015 10:59 AM 
****This is an email****
I have had several faculty members saying that 
my emails to them are going into their Spam 
folders.    This is a change, but my email has 
not changed.   Anything we can do about this?
Add Attachment