Service Request Ticket - # 56466

Service Request Information

CONTACT Name Eckles, Holly   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 02, 2015 11:40 AM
Department College of Education Phone 88824
Location Email ecklesh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20121231[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25KV2ZDDNML Location PDR 2023 Giveaway

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS Unknown Software MS Office 2011 Std for MAC from P0090649

Wired NIC 10:DD:B1:D6:6C:54


Wireless NIC EC:35:86:48:5F:A4


Bluetooth NIC EC:35:86:48:5F:A5


TECHS Submitted by Ryan Ripp Contact rripp13@wou.edu 88925
Primary Technician Contact mrakestraw13@wou.edu 88925

Tracking

Entered by Date Memo
Miles Rakestraw
Email

Public

Entered by Date Memo
Miles Rakestraw Apr 07, 2015 02:59 PM
Status changed from (1) Pending to (5) Completed
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Miles Rakestraw Apr 07, 2015 02:59 PM
Deleted her local profile.  She logged back on and
had no issues.
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Miles Rakestraw Apr 07, 2015 10:58 AM
Task reassigned to Miles Rakestraw.
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Ruby Tidwell Apr 06, 2015 01:26 PM
She was working on her computer today and didn't 
want to have someone look at it.  She is free 
tomorrow at 11.
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Vikas Sharma Apr 06, 2015 10:32 AM
Task reassigned to UCS Tech.
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Vikas Sharma Apr 06, 2015 10:32 AM
She was not in her office during that time. 
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Vikas Sharma Apr 06, 2015 08:32 AM
Task reassigned to Vikas Sharma.
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Nick Moore Apr 03, 2015 01:40 PM
left VM
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Ryan Ripp Apr 02, 2015 11:40 AM
Would like the pop-ups to no longer be on her 
computer. The next time she will be in her 
office is from 9:30am-11:00am on Monday (4/6), 
and then again from 12:30pm-1:45pm the same 
day. She would like to be contacted on her cell 
phone at (503) 580-6423 in order to schedule a 
time for a tech to head over. Her on-campus 
callback number is 88824.
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