Service Request Ticket - # 56470

Service Request Information

CONTACT Name Ellis, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 02, 2015 02:30 PM
Department University Computing Solutions Phone 88629
Location Email ellism@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140508[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 1W03C42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 1W03C42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:BD:C5:77

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Apr 06, 2015 12:05 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Apr 06, 2015 12:05 PM 
All setup with a local account, not on the domain.
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Tricia Flaherty Apr 06, 2015 11:50 AM 
Task reassigned to Megan Eichler.
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Sarah Pettigrew Apr 02, 2015 02:30 PM 
NEW EQUIP SETUP: A Dell computer needs to be setup using the 
base UCS image and talk with Ellis about this. The WOU # of the 
computer is 20140508[Edit Inv]. The equipment is on the counter in ITC008 
next to the 4K monitor.
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