Service Request Ticket

Service Request Information

CONTACT	Name	Davis, Cheryl	Date	Apr 02, 2015 03:55 PM
	Department	Deaf Studies and Professional Studies	Phone	88053
	Location		Email	davisc@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Scanner	Edit WOU #	20140534 (opens in a new window)	Bldg/Room	ITC 013
	Service Tag		Description	Fujitsu Scansnap Evernote Edition Scanner
	Serial No.	ADLH016803	Location	GFA Pool

TECHS	Submitted by	Sarah Pettigrew	Contact	spettigrew12@wou.edu	88925
	Primary Technician		Contact	dkarbia11@wou.edu	88925

Entered by	Date	Memo
Dyl Karbia			Email Public
Entered by	Date	Memo
Dyl Karbia	Apr 03, 2015 02:31 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Dyl Karbia	Apr 03, 2015 02:31 PM	I schedule an appointment and with Cheryl and was able to setup up her scanner and tested before leaving every thing work just fine.	Add Attachment
Dyl Karbia	Apr 03, 2015 09:53 AM	I was able to get hold of Cheryl and she said eleven(11:00am) will be the best time to get hold of her.	Add Attachment
Dyl Karbia	Apr 03, 2015 09:51 AM	Task reassigned to Dyl Karbia.	Add Attachment
Tricia Flaherty	Apr 02, 2015 04:53 PM	Do the software install BEFORE plugging in SCANNER!!!!	Add Attachment
Tricia Flaherty	Apr 02, 2015 04:52 PM	Task reassigned to UCS Tech.	Add Attachment
Tricia Flaherty	Apr 02, 2015 04:52 PM	Driver and software are at T:\1. Drivers\Scanner\Fujitsu\ScanSnap_iX500EE_EvernoteEdition Please make sure that Cheryl gets the Premium Evernote upgrade code that is in the box with the Scanner as this model comes with 1 year of Evernote Premium and she will need to have the code to upgrade her Evernote account	Add Attachment
Sarah Pettigrew	Apr 02, 2015 03:55 PM	NEW EQUIP SETUP: An Evernote Scanner needs to be setup and delivered to Cheryl Davis in ED 221. The WOU # of the scanner is 20140534. The equipment is on the shelves across from the restroom in ITC 009.	Add Attachment