Service Request Ticket - # 56500

Service Request Information

CONTACT Name Shults, Kelsey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 06, 2015 03:50 PM
Department Student Engagement Phone 88064
Location Email shultsk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20070075[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 4350DTN Printer #Q5409A
Serial No. CNRXJ99800 Location PDR

Model Q5409A Hostname zippy.wou.edu
Notes duplexing three trays PRINTER MAINT: HP LJ 4350DTN Maint Kit #Q5421A0-OEM-B P0097152 SR56500 IP:140.211.118.36; PRINT MAINT: HP 4350 Fuser Maintenance Kit #Q5421A, VISA2016005811, OCT2016, SR61735 Ink/Toner Refill

Wired NIC 00:1A:4B:14:A6:DE

TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact mrakestraw13@wou.edu 88925

Tracking

Entered by Date Memo
Miles Rakestraw
Email

Public
Entered by Date Memo
Miles Rakestraw Apr 15, 2015 11:02 AM 
Status changed from (3) Order in Process to (5) Completed
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Miles Rakestraw Apr 15, 2015 11:02 AM 
Maintenance kit installed.  Maintenance counter
reset.  Ran test prints.
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Megan Thibeault Apr 15, 2015 10:44 AM 
Task reassigned to Miles Rakestraw.
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Shandelle Plasker Apr 06, 2015 04:12 PM 
Status changed from (1) Pending to (3) Order in Process
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Shandelle Plasker Apr 06, 2015 04:12 PM 
Ordered.
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