Service Request Ticket - # 56527

Service Request Information

CONTACT Name Borst, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 08, 2015 01:07 PM
Department Business Services Phone 88284
Location Email borsts@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Printer Edit WOU # 20111147[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox 3600/DN Mono Laser Printer
Serial No. MHB793562 Location PDR

Model P3600/DN Hostname crackle.wou.edu
Notes 40ppm, PS3, 128MB Memory Network Print, Duplex 110V NOT STUDENT TECH PRINTER PRINTER MAINT: Phaser 3600 fuser unit from VISA2013003713 SR51470 SEPT2013 Maintenance Kit Model#126N00324 Xerox 3600 Fuser 110V, New #126N00293, Transfer Roller #022N02353 from VISA2014004527 SR56527 MAY2015 Xerox 3600 Feed Roller #JC97-02233A from VISA2014004528 SR56527 MAY2015 Ink/Toner Refill

Wired NIC 00:00:AA:BE:98:DA


TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public

Entered by Date Memo
Megan Thibeault Apr 17, 2015 08:25 AM
Status changed from (3) Order in Process to (5) Completed
Add Attachment
Megan Thibeault Apr 17, 2015 08:25 AM
Task reassigned to Megan Eichler.
Add Attachment
Megan Thibeault Apr 17, 2015 08:25 AM
Parts came in, printer sounds like it should. 
Add Attachment
Shandelle Plasker Apr 14, 2015 12:08 PM
Status changed from (1) Pending to (3) Order in Process
Add Attachment
Shandelle Plasker Apr 14, 2015 12:08 PM
Ordered on April 9th.
Add Attachment
Shandelle Plasker Apr 08, 2015 01:07 PM
Need to order new Maintenance kit.
Add Attachment