Service Request Ticket - # 56528

Service Request Information

CONTACT Name Campbell, Darla   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 08, 2015 01:15 PM
Department College of Education Phone 88788
Location Email campbelld@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20101248[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 3600DN Mono Laser Printer
Serial No. MHB907016E Location PDR

Model P3600/DN Hostname ed-gondor.wou.edu
Notes 40ppm, PS3, 128MB Memory Network Print, Duplex 110V NOT STUDENT TECH PRINTER MAINT: Phaser3600 Fuser unit from VISA2013003841 JAN2014 SR52603; Maint Kit from VISA2015004810 OCT2015 SR58333 IP: 140.211.118.29 Ink/Toner Refill std blk:106R01370, High blk: 106R01371
TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public
Entered by Date Memo
Ruby Tidwell Apr 08, 2015 01:28 PM 
Status changed from (1) Pending to (5) Completed
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Ruby Tidwell Apr 08, 2015 01:28 PM 
Removed paper, print jobs came through 
successfully
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Ruby Tidwell Apr 08, 2015 01:20 PM 
Task reassigned to Ruby Tidwell.
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Kevin Thibeault Apr 08, 2015 01:15 PM 
She called in stating that the printer in ED 202
has a paper jam and they cannot locate the the
jammed paper in the printer at all. She would like
someone to take a look at it as soon as possible.
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