Service Request Ticket - # 56529

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 08, 2015 01:30 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130053[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL135991 Location PDR

Model ColorQube 8870 Hostname
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: Metered Code: 8419 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:2D:57:38

TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public
Entered by Date Memo
Ruby Tidwell Apr 08, 2015 01:47 PM 
Status changed from (1) Pending to (5) Completed
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Ruby Tidwell Apr 08, 2015 01:47 PM 
Reset ink sticks and printed successfully
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Ruby Tidwell Apr 08, 2015 01:36 PM 
Task reassigned to Ruby Tidwell.
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Kevin Thibeault Apr 08, 2015 01:30 PM 
The printer in TRC 129 states that it is out of
black ink and won't print but there is black ink
in the machine.
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