Service Request Ticket - # 56541

Service Request Information

CONTACT Name Erckenbrack, Leticia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 09, 2015 11:45 AM
Department Student Enrichment Program Phone 88032
Location Email erckenbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110223[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 90MRZQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0081871 installed as Office Pro Plus 2007; COMPANSOL Blumen Software v10.0.4 workstation/client from P0090881 SR56541

Wired NIC 18:03:73:B0:E3:CF

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Apr 09, 2015 04:54 PM 
Status changed from (7) Waiting for Contact to (5) Completed
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Megan Thibeault Apr 09, 2015 04:54 PM 
installed
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Megan Thibeault Apr 09, 2015 03:21 PM 
Status changed from (1) Pending to (7) Waiting for Contact
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Megan Thibeault Apr 09, 2015 03:01 PM 
Left VM
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Tricia Flaherty Apr 09, 2015 11:45 AM 
installer and license info location:
T:\COMPANSOL Blumen
Please record info on workstation/client install
on T:Drive text file and any details on where the
shared database is installed at
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