Service Request Ticket - # 56547

Service Request Information

CONTACT Name McMahan, Ethan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 09, 2015 01:28 PM
Department Behavioral Sciences Division Phone 88634
Location Email mcmahane@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101393[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 790 Minitower, i7 2600 (3.4GHz 8M)
Serial No. 3KTQJQ1 Location PDR

CPU Intel Core i7-2600(3.4GHz, 8M)


OS Unknown Software MS Office Pro Plus 2010 from P0080905 installed as Office Pro Plus 2007, HLM7 single user license from VISA2101002588, TRANSFERRED to new W#20140866 for TODD312 LAB station MAR2016: Adobe Premiere Elements 13 WIN/MAC from P0097102

Wired NIC 78:2B:CB:A6:0F:FA

TECHS Submitted by Ryan Ripp Contact rripp13@wou.edu 88925
Primary Technician Contact mrakestraw13@wou.edu 88925

Tracking

Entered by Date Memo
Miles Rakestraw
Email

Public
Entered by Date Memo
Miles Rakestraw Apr 09, 2015 03:45 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Miles Rakestraw Apr 09, 2015 03:45 PM 
Adobe update resolved the issues with Premiere.
 Add Attachment
Miles Rakestraw Apr 09, 2015 02:28 PM 
Task reassigned to Miles Rakestraw.
 Add Attachment
Ryan Ripp Apr 09, 2015 01:28 PM 
There are some missing files on Ethan's new 
Adobe program that need to be addressed 
somehow. There are no updates available, so it 
looks like it will need to be re-installed. His 
callback number is 88634.
 Add Attachment