Service Request Ticket - # 56565

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 10, 2015 10:47 AM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20080002[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Okidata Microline 186 Parallel Dot-Matrix printer
Serial No. AE7A050219B0 Location PDR

Model Hostname
Notes Ink/Toner Refill
TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public
Entered by Date Memo
Ruby Tidwell Apr 10, 2015 01:41 PM 
Task reassigned to Ruby Tidwell.
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Ruby Tidwell Apr 10, 2015 01:41 PM 
Status changed from (1) Pending to (5) Completed
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Ryan Ripp Apr 10, 2015 01:22 PM 
****This is an email****
Nathan is here and it is fixed J
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Katie Halvorson Apr 10, 2015 10:47 AM 
****This is an email****
This is an old printer. The paper keeps jamming.
It¿s paper the tear away paper that feeds through
holes on the side
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Katie Halvorson Apr 10, 2015 10:47 AM 
****This is an email****
Hey all,

 

Our printer is having problems. I have reset it a
couple of times. The WOU number is 20080002[Edit Inv]. This
is a high priority request. This printer prints
the alarm codes for campus. Thank you!

 

Angie Barry

Western Oregon University

Public Safety

503-838-8481 (phone)
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