Service Request Ticket

Service Request Information

CONTACT	Name	Brown, Dawn	Date	Apr 10, 2015 01:26 PM
	Department	Business Services	Phone	88171
	Location		Email	brownd@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20140327 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag	D672K12	Description	Dell Latitude E6440 Intel i7-4610M (3.0GHz, 4M)
	Serial No.	D672K12	Location	PDR 2023 Giveaway
	CPU	Intel Core i7-4610M(3.0 GHz, 4M) 4th GEN
	OS	Windows 10 Enterprise 64bit	Software	MS office Pro Plus 2013 from P0095622; Adobe Acrobat DC (Pro)subscription from XXXX2015004716 serialized desktop OCT2015

TECHS	Submitted by	Ryan Ripp	Contact	rripp13@wou.edu	88925
	Primary Technician		Contact	nmoore10@wou.edu	88925

Entered by	Date	Memo
Nick Moore			Email Public
Entered by	Date	Memo
Nick Moore	Apr 10, 2015 03:26 PM	Task reassigned to Nick Moore.	Add Attachment
Nick Moore	Apr 10, 2015 03:26 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Nick Moore	Apr 10, 2015 03:26 PM	task was already completed.	Add Attachment
Dave McEvilly	Apr 10, 2015 03:21 PM	Task reassigned to UCS Tech.	Add Attachment
Dave McEvilly	Apr 10, 2015 03:21 PM	Techs should be able to do this.	Add Attachment
Ryan Ripp	Apr 10, 2015 01:26 PM	I've just sent her an email back asking which drive she would like him to have admin rights to..	Add Attachment
Ryan Ripp	Apr 10, 2015 01:26 PM	We have a new staff member, Nathan Winegardner, that needs to be given admin rights on his computer. Nathan is in TH 209. His phone # is 8-9261. His computer is: 20140327. Please call him to make sure he is available before you head over to his office.	Add Attachment