Service Request Ticket - # 56571

Service Request Information

CONTACT Name Carter, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 13, 2015 09:19 AM
Department Library & Media Services Phone 88848
Location Email carters@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130053[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL135991 Location PDR

Model ColorQube 8870 Hostname
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: Metered Code: 8419 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:2D:57:38

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact vsharma08@wou.edu 88925

Tracking

Entered by Date Memo
Vikas Sharma
Email

Public
Entered by Date Memo
Vikas Sharma Apr 13, 2015 11:02 AM 
Status changed from (1) Pending to (5) Completed
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Vikas Sharma Apr 13, 2015 11:02 AM 
Took the jam stick and out it again and it worked.
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Vikas Sharma Apr 13, 2015 09:38 AM 
Task reassigned to Vikas Sharma.
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Katie Halvorson Apr 13, 2015 09:19 AM 
****This is an email****
Hi,

I'm getting an error message on the printer in HL
124 (TRC-Spock):  "remove unidentified black ink
stick, slot 4."  Can someone swing by and take
care of this?

Also, we'd like the front printers (HL-Ref and
HL-Ref West) added to the Mac in HL 122: 
WOU#201330151.  It's asking for an administrative
login to add the printers.

Thanks,
Scott
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