Service Request Ticket - # 56579

Service Request Information

CONTACT Name Erckenbrack, Leticia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 13, 2015 02:46 PM
Department Student Enrichment Program Phone 88032
Location Email erckenbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20110237[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Professional P2210 22-inch WFP Monitor
Serial No. CN06H6FX74445162DSYL Location PDR
TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Babatunde Idahor Apr 13, 2015 03:14 PM 
Status changed from (1) Pending to (5) Completed
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Babatunde Idahor Apr 13, 2015 03:14 PM 
The system had a Java 8 installed.I uninstalled it 
- now its fine.
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Babatunde Idahor Apr 13, 2015 02:58 PM 
Task reassigned to Babatunde Idahor.
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Kevin Thibeault Apr 13, 2015 02:46 PM 
She called in stating that she has recently been
having trouble getting into banner. She is unsure
if she updated her computer to java 8 or not but
she would like someone to take a look at it when
possible. She will be in her office today until 5
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