Service Request Ticket - # 56592

Service Request Information

CONTACT Name DeWitt, Natalie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 14, 2015 11:01 AM
Department Health & Exercise Science Phone 88216
Location Email dewittn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130071[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13-inch w/ Retina Display #Z0PW
Serial No. SC02L318JFFRR Location PDR

CPU Intel Core i5(2.3GHz dual-core, 3MB L3)


OS MAC OS X 10.12 (macOS Sierra) Software Has Caspar Suite Installed

Wireless NIC 54:26:96:DC:00:CF


Bluetooth NIC 54:26:96:DC:00:D0

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact mrakestraw13@wou.edu 88925

Tracking

Entered by Date Memo
Miles Rakestraw
Email

Public
Entered by Date Memo
Miles Rakestraw Apr 14, 2015 01:01 PM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Apr 14, 2015 12:21 PM 
Task reassigned to Miles Rakestraw.
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Megan Thibeault Apr 14, 2015 12:10 PM 
Task reassigned to Dyl Karbia.
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Alyssa Little Apr 14, 2015 11:01 AM 
She is unable to get any internet to work in her
office. She tried both through an ethernet cable
and wirelessly and neither worked. She's using a
WOU mac laptop with a thunderbolt monitor.

She needs someone over there before 12
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