Service Request Ticket

Service Request Information

CONTACT	Name	Litchfield, Donna	Date	Apr 14, 2015 02:50 PM
	Department	Facilities Services	Phone	88903
	Location		Email	litchfid@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20140552 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	HP Officejet 7110 Wide Format ePrinter-H812a #CR768A#B1H
	Serial No.	CN4CK5M0QP	Location	PDR
	Model	CR768A	Hostname
	Notes	1200 dpi, 15 ppm Black, 8 ppm Color (ISO), Wi-Fi, Ethernet, ePrint, AirPrint, Mobile Phone Printing, Print Sizes up to 13 x 44", Borderless Prints up to 13 x 19", Monthly Duty Cycle 12,000 Pages, built-in Ethernet, WiFi 802.11b/g/n *UCS DOES NOT ALLOW WIRELESS PRINTING ON CAMPUS *	Ink/Toner Refill	Replacement Toner/Ink Cartridges HP 932 Black Officejet Ink Cartridge (approximately 400 pages) HP 933 Cyan Officejet Ink Cartridge (approximately 330 pages) HP 933 Magenta Officejet Ink Cartridge (approximately 330 pages) HP 933 Yellow Officejet Ink Cartridge (approximately 330 pages) HP 932XL Black Officejet Ink Cartridge (approximately 1000 pages) HP 933XL Magenta Officejet Ink Cartridge (approximately 825 pages) HP 933XL Yellow Officejet Ink Cartridge (approximately 825 pages) HP 933XL Cyan Officejet Ink Cartridge (approximately 825 pages)
	Wired NIC	C4:34:6B:F5:24:FB

TECHS	Submitted by	Sarah Pettigrew	Contact	spettigrew12@wou.edu	88925
	Primary Technician		Contact	lwidmer11@wou.edu	88925

Entered by	Date	Memo
Lexie Widmer			Email Public
Entered by	Date	Memo
Lexie Widmer	Apr 14, 2015 04:15 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Lexie Widmer	Apr 14, 2015 04:15 PM	Printer locally installed.	Add Attachment
Lexie Widmer	Apr 14, 2015 03:36 PM	Task reassigned to Lexie Widmer.	Add Attachment
Lexie Widmer	Apr 14, 2015 03:36 PM	She is in now.	Add Attachment
Sarah Pettigrew	Apr 14, 2015 02:50 PM	NEW EQUIP SETUP: A HP printer needs a local USB setup in the Planning Office, delivering to Donna Litchfield. The WOU # is 20140552. The printer is in the box on the floor next to the counter in ITC 008.	Add Attachment