Service Request Ticket - # 56598

Service Request Information

CONTACT Name Swart, Emily   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 14, 2015 02:51 PM
Department Advancement & Foundation Phone 88281
Location Email swarte@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20131033[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870/DN Color Printer
Serial No. XFL142537 Location PDR Broken

Model P8860/DN Hostname
Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord, NOT STUDENT TECH and NOT PAGEPACK IP: Was replaced with WOU#20150421 Ink/Toner Refill

Wired NIC 9C:93:4E:4D:97:83

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Apr 16, 2015 01:33 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Apr 16, 2015 01:33 PM 
all fixed.
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Megan Thibeault Apr 15, 2015 12:08 PM 
ref 20437251[Edit Inv]
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Megan Thibeault Apr 15, 2015 10:22 AM 
waiting on xerox to update inventory-machine needs
parts
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Megan Thibeault Apr 14, 2015 03:21 PM 
Task reassigned to Megan Eichler.
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Alyssa Little Apr 14, 2015 02:51 PM 
Network name wolf
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Alyssa Little Apr 14, 2015 02:51 PM 
****This is an email****
Hello,
We have our printer Wolf here that seams to be
leaking a bunch of grease...? It's all over the
roller inside etc. Can somebody look? The number
is 20131033[Edit Inv]
Thanks!
Emily Swart
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