Service Request Ticket

Service Request Information

CONTACT	Name	Stuntzner, Jeanie	Date	Apr 16, 2015 12:28 PM
	Department	Creative Arts	Phone	88461
	Location		Email	stuntznerj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20091307 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
	Serial No.	53K0KM1	Location	PDR
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Windows 7 Pro	Software	WIN 7 Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074819
	Wired NIC	B8:AC:6F:87:9D:E7

TECHS	Submitted by	Ryan Ripp	Contact	rripp13@wou.edu	88925
	Primary Technician		Contact	mcevilld@wou.edu	88507

Entered by	Date	Memo
Dave McEvilly			Email Public
Entered by	Date	Memo
Dave McEvilly	Apr 21, 2015 02:03 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Dave McEvilly	Apr 21, 2015 02:03 PM	Done	Add Attachment
Lexie Widmer	Apr 21, 2015 01:31 PM	His username is shieldsd.	Add Attachment
Alyssa Little	Apr 21, 2015 01:09 PM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Alyssa Little	Apr 21, 2015 01:09 PM	He needs access to the natural science and earth science I drives	Add Attachment
Ryan Ripp	Apr 16, 2015 12:28 PM	Jeanie would like David Shields (shieldsd) to have admin rights to his H, P, and I Drives. His computers' WOU ID is 20091307, and he's in office 013 over in NS.	Add Attachment