Service Request Ticket - # 56621

Service Request Information

CONTACT Name Carter, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 16, 2015 12:41 PM
Department Library & Media Services Phone 88848
Location Email carters@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130151[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25L61JFDNML Location PDR 2023 Giveaway

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS Unknown Software MS Office 2011 Std for MAC from P0091591, Adobe CS6 Master Coll. from P0091311,TRANSFERING TO W#20110405 Apple Final Cut Pro X from P0092528, Roxio Toast Titanium v11 from P0092312; QuickTime 7 Pro for MAC from P0057077

Wired NIC 10:DD:B1:EA:4F:B9


Wireless NIC EC:35:86:2D:9F:B8


Bluetooth NIC EC:35:86:2D:9F:B9

TECHS Submitted by Ryan Ripp Contact rripp13@wou.edu 88925
Primary Technician Contact lwidmer11@wou.edu 88925

Tracking

Entered by Date Memo
Lexie Widmer
Email

Public
Entered by Date Memo
Lexie Widmer Apr 16, 2015 02:31 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Lexie Widmer Apr 16, 2015 02:31 PM 
Added carters as an admin. Made sure he could
download iTunes Producer.
 Add Attachment
Lexie Widmer Apr 16, 2015 01:04 PM 
Task reassigned to Lexie Widmer.
 Add Attachment
Ryan Ripp Apr 16, 2015 12:41 PM 
****This is an email****
I need to install iTunes Producer on a Mac in 
HL 122:  WOU#20130151[Edit Inv].

I think at this point it would probably be 
better if I have administrative access to the 
machine, if possible.
Add Attachment