Service Request Ticket - # 56638

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 17, 2015 03:05 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101359[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF, 3.0GHz,6M,1333MHz FSB
Serial No. 8YNKJQ1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software MS Office Pro Plus 2010 from P0080832 installed as Office Pro Plus 2007

Wired NIC BC:30:5B:DD:E0:EE

TECHS Submitted by Ryan Ripp Contact rripp13@wou.edu 88925
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Babatunde Idahor Apr 20, 2015 02:58 PM 
Status changed from (1) Pending to (5) Completed
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Babatunde Idahor Apr 20, 2015 02:58 PM 
Updates on Adobe flash, shock-wave, microsoft 
silver-light and windows update done.
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Babatunde Idahor Apr 17, 2015 03:49 PM 
Task reassigned to Babatunde Idahor.
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Ryan Ripp Apr 17, 2015 03:05 PM 
Student that called: Kevin Gutierrez 88219
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Ryan Ripp Apr 17, 2015 03:05 PM 
Please go through and update all the stations in 
Abby House
Media players need updating
Flash, shock wave etc.
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