Service Request Ticket - # 56663

Service Request Information

CONTACT Name McLean, Cathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 21, 2015 08:48 AM
Department Creative Arts/Art Phone 88340
Location Email mcleanc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20081174[Edit Inv] (opens in a new window) Bldg/Room JEN Baseball Office
Service Tag Description Dell 22inch P2210 Professional Widescreen Monitor
Serial No. CN0U828K7444594PDA8S Location Associate Head Coach
TECHS Submitted by Meghann Thilberg Contact mthilberg12@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Apr 21, 2015 10:11 AM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Apr 21, 2015 10:11 AM 
I was able to get hold of Cathy, from the trouble
shooting done on her machine. I realize she didn't
have sufficient space where the scanner was
directing her file been save. In so doing I
redirected the scanner to a new location that
enable her save her files. It work just fine.
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Miles Rakestraw Apr 21, 2015 09:50 AM 
Task reassigned to Dyl Karbia.
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Meghann Thilberg Apr 21, 2015 09:26 AM 
Called, best time to come is between now and 10am.
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Dyl Karbia Apr 21, 2015 09:21 AM 
Left VM
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Meghann Thilberg Apr 21, 2015 08:48 AM 
If you could go help her figure out how to allow
her scanner to work that would be great. It says
the scanner is full so it won't scan any more.
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