Service Request Ticket - # 56668

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 21, 2015 11:42 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130144[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25L61J5DNML Location PDR 2023 Giveaway

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS Unknown Software MS Office 2011 Std for MAC from P0091591

Wired NIC 10:DD:B1:EA:4B:93


Wireless NIC EC:35:86:2D:8E:CC


Bluetooth NIC EC:35:86:2D:8E:CD

TECHS Submitted by John Rushing Contact rushingj@wou.edu 89242
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Apr 24, 2015 08:55 AM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Apr 24, 2015 08:55 AM 
The machine is running great now.
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Zach Myers Apr 23, 2015 01:07 PM 
Task reassigned to Shandelle Pepper.
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Zach Myers Apr 21, 2015 04:29 PM 
I removed all users and ran disk utility. It ran a little faster but it 
was still very very slow.
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Zach Myers Apr 21, 2015 02:38 PM 
Task reassigned to Zach Myers.
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John Rushing Apr 21, 2015 11:42 AM 
Nathan S. was over trying to help a faculty 
member with an external HD and when they went to 
login to 20130144[Edit Inv] and the computer took over 5min 
to login and it never fully finished.  Computer 
may need to be imaged again.
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