Service Request Ticket - # 56670

Service Request Information

CONTACT Name Shields, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 21, 2015 01:12 PM
Department Natural Science Division Phone
Location Email shieldsd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091307[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 53K0KM1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074819

Wired NIC B8:AC:6F:87:9D:E7

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact lwidmer11@wou.edu 88925

Tracking

Entered by Date Memo
Lexie Widmer
Email

Public
Entered by Date Memo
Lexie Widmer Apr 21, 2015 01:36 PM 
Status changed from (1) Pending to (5) Completed
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Lexie Widmer Apr 21, 2015 01:36 PM 
User already had admin rights.  Changed drive
letters to allow his H and P to come up.
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Lexie Widmer Apr 21, 2015 01:13 PM 
Task reassigned to Lexie Widmer.
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Alyssa Little Apr 21, 2015 01:12 PM 
He needs help mapping his drives onto his office
computer and he also needs admin rights on that
computer. He is NS 013, he's available today from
now to 3. 

If he's not in his office he'll be in NS 116 and
you can just grab him.
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