Service Request Ticket - # 56671

Service Request Information

CONTACT Name Taylor, Steve   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 21, 2015 02:21 PM
Department Natural Science/ Earth and Physical Science Phone 88398
Location Email taylors@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Scanner Edit WOU # 20140567[Edit Inv] (opens in a new window) Bldg/Room NS 017
Service Tag Description Epson WorkForce DS-6500 Document Scanner #B11B205221
Serial No. PWTZ003319 Location Earth Science Lab, station #14
TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Apr 23, 2015 02:53 PM 
Status changed from (2) Scheduled to (5) Completed
 Add Attachment
John Rushing Apr 23, 2015 02:53 PM 
Installed on 4/23/2015
NS 216A - 20140568[Edit Inv]
NS 017 - 20140567[Edit Inv]
 Add Attachment
John Rushing Apr 23, 2015 02:52 PM 
Task reassigned to John Rushing.
 Add Attachment
Lexie Widmer Apr 22, 2015 04:01 PM 
Task reassigned to Lexie Widmer.
 Add Attachment
Katie Halvorson Apr 22, 2015 10:31 AM 
Status changed from (1) Pending to (2) Scheduled
 Add Attachment
Katie Halvorson Apr 22, 2015 10:31 AM 
Priority changed from (3) Priority to (2) High Priority.
 Add Attachment
Katie Halvorson Apr 22, 2015 10:31 AM 
He would like to be there for the set up.

Tomorrow at 1 would be perfect.  Please call if
this time won't work for the tech assigned to the
ticket.
 Add Attachment
Ryan Ripp Apr 21, 2015 04:41 PM 
Steven just called in requesting that the meeting 
be in between 12:00pm and 2:00pm on Thursday 
(4/23). He would also like to be notified before 
someone heads over.
 Add Attachment
Lexie Widmer Apr 21, 2015 02:43 PM 
Left VM for station info and availability.
 Add Attachment
Sarah Pettigrew Apr 21, 2015 02:21 PM 
NEW EQUIP SETUP: Two Epson Scanners need to be setup and delivered to 
Steve Taylor for NS017 and NS216A. The WOU #s of the scanners are 
20140567[Edit Inv] and 20140568[Edit Inv]. The drivers are on the t:drive. Ask Steve for station 
info and contact him before installing. The equipment is on the counter in ITC 
008. 
Please check that the final location is correct in inventory and update if 
necessary.
 Add Attachment