Service Request Ticket - # 56690

Service Request Information

CONTACT Name Taylor, Steve   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 22, 2015 03:01 PM
Department Natural Science/ Earth and Physical Science Phone 88398
Location Email taylors@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090761[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 6MLZTL1 Description Dell OptiPlex 960 minitower, 3.0GHz,6M,1333MHz FSB
Serial No. 6MLZTL1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro, Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, Microsoft Office PRO Plus 2007 Win from P0073528,Adobe PhotoShop Extended CS4 Win from P0073528, EndNote X5 for WIN from P0081632, Adobe Design Premium CS5.5 WIN from P0082026

Wired NIC 00:26:B9:80:47:95

TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public
Entered by Date Memo
Ruby Tidwell Apr 22, 2015 03:16 PM 
Status changed from (1) Pending to (5) Completed
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Ruby Tidwell Apr 22, 2015 03:16 PM 
Logged in with ucsadmin and adjusted date to 
reflect reality... He was able to log in.
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Kevin Thibeault Apr 22, 2015 03:01 PM 
He called in stating that he was unable to log
into his computer because he was receiving the
error code "Current time on computer is different
than Network time". He would like someone to come
right away.
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