Service Request Ticket - # 56698

Service Request Information

CONTACT Name Ganson, Nancy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 23, 2015 10:26 AM
Department The Research Institute Phone 88808
Location Email gansonn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20110389[Edit Inv] (opens in a new window) Bldg/Room TODD 204
Service Tag Description Xerox Phaser 4510/DT Mono Laser Printer
Serial No. ART391895 Location TRI

Model 4510/DT Hostname tri204.wou.edu
Notes 45ppm, network ready, multiple users w/ heavy usage, two 550 sheet main trays and a 150 sheet by-pass tray, automatic duplex capabilities, NOT STUDENT TECH Printer MAINT: Xerox Phaser 4510 Maint kit from VISA2012003518 JUNE2013 SR#50735; Xerox maint kit for Phaser 4510 V2015005134 MARCH2016 SR59457 IP:140.211.116.120 Ink/Toner Refill

Wired NIC 00:00:AA:F4:67:23

TECHS Submitted by Emily Watson Contact ewatson13@wou.edu 88925
Primary Technician Contact mrakestraw13@wou.edu 88925

Tracking

Entered by Date Memo
Miles Rakestraw
Email

Public
Entered by Date Memo
Miles Rakestraw Apr 23, 2015 10:51 AM 
Status changed from (1) Pending to (5) Completed
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Miles Rakestraw Apr 23, 2015 10:51 AM 
Printer was off when I arrived at TODD 204. 
Turned printer on was able to print to it just fine.
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Miles Rakestraw Apr 23, 2015 10:38 AM 
Task reassigned to Miles Rakestraw.
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Emily Watson Apr 23, 2015 10:26 AM 
Network printer is unable to print documents sent 
through the network. Somehow to got disconnected 
from the network or an error has occurred.
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